Otherwise Occupied

It is Monday morning and 9.30am, you are on the M25, traffic is building up, it’s screaming past and incredibly noisy, you are making mental notes of the upcoming meeting….and the last thing you want to do is answer calls. You can do so hands free and safely with the joys of Bluetooth, but you can’t do it well. You can’t give your valued customer the attention that you know they require and rightly expect. You can’t take notes about the projects they want to discuss. You can’t take orders. You can’t concentrate on all the things you need to…the coming appointment, the customer’s needs whilst struggling to recall their account details and lastly, and by no means least, your driving. It’s a recipe for disaster. If you do talk to them you have a nagging feeling that you may have lost a customer because try as you might, you cannot not give them the undivided attention that you know they deserve. It’s not a good scenario when you want to provide professional services.

This oft repeated juggling act can be put to rest with the help of Zoom answering calls service, because whenever you’re not in the office or are otherwise unavailable to take your clients’ calls, we can do so for you. We can take the stress and strain out of these undeniably tense situations with our expertise and highly trained staff who will take your calls and handle them to suit your needs. We can take orders, we can make appointments, or whatever you want us do, as we offer a service tailored to meet your requirements.

The staff who are allocated to help you will be made conversant with your business and can adopt whatever face you wish to present to your clients. In fact it can be no different to sitting in your office and taking your calls… as they work for you and your interests.

Find out how we can take away the stress and strains of answering your calls when you are otherwise occupied by calling Zoom answer calls on 0800 583 5020. Your business becomes our business.

Your growing business needs

It becomes a bit of a vicious circle… if you don’t answer the phone you don’t get the work, and if you do answer the phone you can’t get on with your work.

When you are looking to grow your business it is a dilemma which you can ill afford. Maybe, at present you don’t need to employ someone full time just to take calls, apart from anything else people are expensive and when they aren’t fully utilised they represent money wasted. But that doesn’t solve the problem, because you need to get on with your projects and there is no one else to do the telephone answering. You are constantly interrupted and your work seems to be going nowhere fast!

To bring in more sales for your expanding business you also could do with some telemarketing strategies to recruit more staff as well as to market your products or services and that is a skill which not only takes expertise and training but also requires time and energy which at present is not available for you. Whether this is a short term requirement or a longer term project Zoom answer call services can help you.

Our staff are trained to a high standard and can handle your calls not only with efficiency but also with an uncommon combination of friendliness and professionalism which in turn can reflect on your business and result in increased sales as well as a reputation for good customer relationships.

Whatever your needs are….whether for short term help, or longer term projects, or simply to become part of your business in terms of dealing with your calls, orders and appointments Zoom can do so with a personalised relationship with you. We can be flexible according to your needs and can bring about a resolution to the dilemma that you are faced with when you want to get on with your work, but instead find yourself answering calls.

Give Zoom a call on 0800 583 5020 to find out more or to try a free seven day trial.

Effective communication

Effective communication is a skill which is vital to the growth and success of business. Without good communication projects flounder, misunderstandings lead to mistakes in manufacturing and personal relationships breakdown between the shop floor and the management. The cost of a poorly run system can have a domino effect leading to many unsatisfactory outcomes and even disasters.

Not only do poor communication have an internal effect but it also spreads out to the necessary communications with outside suppliers, as well as customers. It may seem like a big problem when time is of essence and personnel to manage your communication with the outside world is limited, but unless the problem is addressed the effects will be ongoing.

It used to be that the postal service was adequate but today speed is often vital to clinching an order and delay in answering phones can lead, once again, to lost orders or supplies arriving too late to fulfil an order on time. When you personally are involved in maintaining and keeping the business running smoothly it is difficult to see how you can be everywhere at one time….but you don’t have to be! The Zoom answering call team can do it for you – we can answer, manage and route your calls in the way that is going to be most helpful to you.

Not only can we answer your calls we can do a lot more for you to promote the success of your business. We can also help you manage marketing and recruitment when you are too busy to be able to do so, and in addition can help you with orders and enquiries. In fact whatever you need in respect of dealing with your telecommunications we can do- to cut down on the stress of not being able to deal with these things yourself and free you up to do the things that you need to address personally.

Give Zoom answering calls a call to find out more about we can maintain effective communications for you. Call us on 0800 583 5020 Monday to Friday, 9am – 5.30pm