If your business has started small, one of the best ways to boost your professional image is to have a virtual receptionist to handle any incoming calls. This gives the impression that your business is bigger than it actually may be, improving the confidence potential customer’s place in you.
Zoom can offer an exceptional level of service from our virtual receptionists, so that your customers or clients won’t ever know that they are talking to someone who isn’t directly part of the business. All calls are answered promptly and professionally, so you can rest assured that your first point of contact will be a courteous, helpful person for your clients to speak to. All your calls will be answered using your business name, making sure your company is represented exactly how you’d like it to be.
You can then dictate exactly how you want the call to be handled- whether you want the call redirected to the right person, or whether you want a message to be taken. This is perfect for whenever you’re on holiday, ill or in meetings, for example. You can avoid leaving customers unanswered or taking a phone call when you’re in a rush, making sure your clients get the full, professional attention that they need.
Zoom can also offer diary management, to book in those appointments and make sure you don’t miss any business opportunities! Acting as your own virtual assistant, we can use an online diary (or one you specify) to arrange your meetings and appointments, following your specifications. This can help you manage your time and to make sure clients are properly looked after and made to feel as important as they really are.
