At Zoom, we’re confident that we can make a real difference to your business by managing your calls in a professional yet friendly manner, while saving you time and money.
Take a look a list of the reasons below to help understand more about how we can help.
- We offer a professional, warm telephone answering service where we can either divert the calls to your chosen number or take a message which we then email, fax or text you.
- Each telephone operator is trained specifically on your products, so they have a thorough understanding of how to handle your calls.
- We’ve grown through reputation - and our clients stay because they love our work! We don’t use contracts to tie people in, allowing you to stay in full control of your business.
- We’re flexible- you can tell us exactly how you want your calls answered, what you want from us and you can change this daily, with no extra charge.
- Thanks to our high speed Internet link, we can access websites or online diaries- we can book in appointments, give directions and process payments.
- We use state of the art technology to deliver your messages to you swiftly, while our Address Finder software enables our team to find your callers full address details with just their postcode, which therefore eliminates spelling errors and inaccuracies.
- Callers never detect that they are talking to a third party and we apologise if calls aren’t returned or if our clients are late for appointments. We can even call your customers to keep them informed of progress or to confirm appointments.
We really hope you’ll let us help you, freeing you up to focus on the more important aspects of your work and allowing us to reduce some of that stress that comes with running a business!
