Monday, 9 July 2018

Top benefits to our call handling service


At Zoom Answer Call we ensure that your calls are answered no matter how busy you are! Whether you are starting a new business, need cover when you are facing a busy period or in a meeting, you can divert your calls to your Zoom assistants and ensure that your calls will be answered by a friendly voice. We ensure that you never miss a call again!

Here are our top 3 benefits to our call handling service.

1.     We only hire highly professional people to become our Zoom Assistants. All of our assistants are highly motivated and loyal with excellent phone manners. Our assistants can quickly and easily obtain details from a client to ensure that you have all the information you need to call them back and using state of the art address finder software they can ensure there are no spelling errors or inaccuracies in the information you are provided.

2.     Our service is highly flexible to ensure that we work for you and your needs if you only need us for several hours in a day when you are facing a busy period or have back to back meetings we are here for you. Some of our clients use our services as a way to cover holidays or periods of extended sick leave while many use us as their full-time call answering service to ensure that they never miss a clients phone call.

3.     We ensure that your customers do not know they are communicating with a 3rd party and are treated with the same values as they would when speaking directly to a member of your company. All of the Zoom assistants that are handling your phone calls are given training on your company to ensure they understand the goods or service that you provide to your clients, enabling them to give the highest standard of customer services to your clients.

If you would like to find out more about our call handling service please visit our website www.zoomuk.co.uk or contact us for free on 0800 583 5020 and speak to one of our team today.




Wednesday, 9 May 2018

Benefits Of Call Answering Service



Zoom Answer Call is dedicated to providing the highest level of Customer Service in the industry, we believe that we can make a real difference for your business. A call answering service can be a great way to save both time and money by having someone else answer your phone while you are busy at work. Here are the top 5 benefits of hiring Zoom Answer Call services:

1.     Never miss a call.
Our team are there to ensure you never miss an important call again and our operators are professional and friendly to ensure a good customer experience.

2.     Nothing is too much trouble!
We manage your calls exactly how you want, we do not have one set option, it is completely customisable to you and your business.

3.     Extensive training on your business/services.
We train your telephone operators to ensure they have a good knowledge of your business/services so customers do not feel like they are talking to a third party.

4.     Web access to information.
Our operators can be given access to your website or online diary so that they can schedule appointments or give out simple information to customers so you do not have to waste time or money doing it yourselves

5.     State of the art technology.
We use a top Address Finder software to ensure that we give detailed information to you and avoid spelling errors and inaccuracies.


If you would like to know more about our amazing call answering services, please contact our team on 0800 583 5020 or visit our website www.zoomuk.co.uk to find out more about our services.