We operate a 24 hour live phone answering service, so there is always a real person answering your customers 7 days a week, including bank holidays.
We don't tie our clients into a contract. All we ask is for 30 days notice to cancel your service, but we find that our customers stay with us because they want to, not because they have to! We have helped many small businesses clinch those business deals by answering calls professionally and politely, giving the impression of a much larger organisation. So even if you're a one man company, we can really enhance your image and get that business coming in thick and fast!
When we take your messages, we send them instantly via your preferred method, be that email, SMS, fax or you can even call us regularly throughout the day to pick up your messages. You will also receive a free report at the end of each day via email, with all your calls logged, dated and time stamped so you are always in control and can keep track of every phone call coming in.
We pride ourselves in making sure that your customer's do not detect that they are talking to a third-party. We make sure that we apologise if their call is unable to be taken by the person they are after and can even call the customer back to update them of progress or confirm appointments. We really strive to provide the highest quality service possible to ensure the smooth running of your business.
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