Cutting costs

To promote the success of your business undoubtedly you want to cut costs without cutting your service. No successful business spends money unnecessarily and often to promote one aspect of your business another aspect needs adjusting, so inevitably you begin to look for ways to run a more efficient service.

One way to do so is to address the cost of administration and if you look closely you may find that answering the telephone is a place where you can run a tighter ship.

The dilemma is that you really don’t want to leave calls unanswered because that inevitably begins a downward spiral of lost orders, customer services not being carried out and so on. Unanswered telephone calls can be disruptive to the smooth running of your business, so cutting down on administration can be counter-productive….unless you find a way of answering calls which actually saves you money as well as gets the job done efficiently and well.

By outsourcing this vital service to Zoom answer call you can free up necessary finance to address the areas that need attention, without worrying about the quality of care that you customers will receive.

Zoom offers a business answering service which is flexible to cater for the needs of your business, which we understand is quite unique and distinctive in the way it is run, as well as the services it offers.

We answer your calls in a way that is professional and caring. It is professional because our staff are trained to NVQ levels 1, 2 and 3. It is caring because we believe in giving a personal service and will assign a particular staff member to your business who will spend time becoming acquainted with your needs.

To find out more about how we can help you to cut the costs by answering your calls for you call us on 0800 583 5020 Monday to Friday 9am to 5.30pm.