It takes a special kind of person to professionally handle a call - to make sales and deal with complaints and put across a business' personality with a friendly, pleasant manner.
That's why our Zoomettes are the best in the business - you can hear their smiles when they answer the phone.
Take the Zoom Answer Call quiz to test your own skills. Do you know the best thing to do if you can't answer a customer's question? Or whether silence always means agreement? Or how to assist understanding and clear communication?
Give our quiz a try and see how well you compare to our Zoomettes!
Showing posts with label phone skills. Show all posts
Showing posts with label phone skills. Show all posts
Friday, 18 February 2011
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