"Answering the phone badly is like saying 'I don't want your business' to callers," says Zoom founder Chella Heyes.
Zoom Answer Call, set up in 1998 was her solution to this, providing professional call answering services to businesses of all sizes. From virtual receptions, call centre services, sales lines, support services and customer helplines, Zoom ensures you never miss a call again, and all calls are handled in the right way.
The 'Zoomettes' are fully trained in telephone techniques and given client-specific training so that they are perfectly prepared to respond to customer enquiries, without callers even realising they are talking to an answering service.
Zoom Answer Call reduces customer frustration, increases leads and sales and above all, puts a professional face (or should that be voice?) to your company at all times.
Great to see you blogging :-) Maybe Twitter next?
ReplyDeleteThanks Geoff. You can find us on Twitter at: http://twitter.com/call_answering (@call_answering)
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