Businesses in Multiple Locations

Businesses based in multiple locations are becoming very common these days; more so when you consider that more and more staff are able to work primarily from home. In these situations, deciding which location should receive the telephone calls can be a challenge, especially if there are few people at each location. Once you have answered the call, dealing with it when the ideal recipient is miles away can in practice mean taking a message and offering to ask the right person to ring the caller back.

These call answering woes can easily be remedied with a virtual reception. Our Zoomettes can easily act as a centralised reception service, ensuring calls are answered promptly even during busy periods, and calls can be transferred to the right person wherever they are based. We will answer the call just as if we were in the same building as you, and even if you are working from home, or out on the road, the call can be transferred seamlessly, giving the impression that you too are right there in the office! Message handling is also easier to keep track of, with all messages sent instantly via email, SMS or fax directly to the relevant person. Don't let multiple locations stop you from having a professional reception service.