Finding yourself short staffed can be stressful and reduces the efficiency of your business as you try to pick up the slack. Whether your staff are on sick leave, maternity leave, or annual leave, there's no need to suffer from being short staffed or attempt to take on more work than you can handle to compensate. A call answering service can save you from stress and provide a dedicated and reliable back up for busy periods or the holiday season. When you're short on staff, the first thing to suffer is your call management - incoming calls get ignored, missed, or badly handled by untrained staff, and your customer satisfaction suffers as a result. Having the reassurance of a call management company like Zoom means that you can focus on your work without worrying about the front desk.
Temporary call management cover is available on a one-off short term basis, or you can choose to schedule your business phone cover for certain times of the year when you know you'll need the extra hands. Times when you might need cover include:
- Christmas, summer holidays, and public holidays
- Unexpected sick days or extended sick leave
- Maternity and paternity leave
- Staff training
- Technical emergencies and line faults
Whatever the size of your company or the nature of your business, Zoom UK's professional call handling team can be flexible and adaptable according to your changing requirements. You can try out our services for free with a 7-day trial - just give us a call and we'll have you set up within ten minutes! Don't risk losing custom because you're short staffed; give your customers the best possible service 24/7 with a professional call handling management company.
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