Tuesday, 16 September 2014

Extras at Zoom


Here at Zoom, we want to provide you with a comprehensive service that can cater for all your business needs. So while we take care of all your calls, there's a few other extras that can help you manage all your service requirements. 

Why not use our sales & enquiry line where we process orders and take credit card details utilising your websites ordering facility? We will work with you to build a process to enable us to qualify leads and candidates for you. Your sales agents will record all the required information and email, text or fax it to you. 

We also offer 1st level technician support, where we can take the called through an information gathering stage to determine the nature of the fault or problem and then escalate it onto your call engineers. 

Advertising Campaigns - Hire one of our 0800, 0845 and 0870 non-geographical numbers and brief us on the products or service that you're promoting. We'll capture all the data from callers, such as name, company name, full address, which product they're interested in and where they saw the ad, then email, fax or text it to you instantly. We can even provide a customised report of the response and activities for each service. 

We believe that service is everything, not just to you but to your clients as well, so our service is completely flexible. Just ask! Phone our enquiries line on 0800 583 5020.


  

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