With Zoom, controlling your calls is as simple as pushing a button. You can divert your calls to Zoom Answer Call by activating the diversion from the keypad of your phone. Calls are diverted to us within a fraction of second, so there is no wait for the customer and they will have no idea that the diversion has taken place. We will give you a unique Divert Number that allows you a number of options with your calls.
"On Busy"
How often have you missed calls because you were already on the phone, talking to another customer? Missing valuable calls means you potentially miss out on business or at the very least frustrate an existing client, which doesn't look good on the company. Whenever you are on the line, calls will be diverted straight to us, so you can be sure you don't miss out on any sales or customers.
"On Unanswered"
Don't leave customers sitting there while your phone rings and rings when you're out of the office or can't get to the telephone in time. There's nothing more frustrating to a customer, to be left waiting on the end of a phone! You can divert your calls so that if a call is not answered after four rings it transfers quickly and undetectably to Zoom Answer Call, where a message can be taken and sent to you.
"On All Calls"
Divert every call to us, so that when you're away, in a meeting or simply need to be left undisturbed, no call will be left unanswered. If you're in a meeting this also makes sure your phone doesn't ring and cause a disturbance while you're holding important talks!
Our service is completely flexible, so just call 0800 583 5020 and see how we can help you and your business.
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