An artform

You are not alone if you find yourself hesitant and unsure when answering telephone calls. Often you wish that you had put things differently or phrased things a little more precisely. At the time, your mind was on other things although it was an important call that you needed to respond to professionally. Sometimes you just don’t have the time or the equipment to deal with the calls in the way you would like. Zoom staff have quality technology at their fingertips and have been trained up to NVQ standards 1, 2 and 3 in customer service. We choose our staff for their ability to act professionally and articulately in business matters on the telephone. They will receive calls, take messages and make sure that the messages are passed on. They will take orders and payments and in fact do everything they can to project the caring attitude towards your customers that you wished that you had time and energy to do yourself. The confidence and efficiency they demonstrate is an art form that Zoom has perfected over 15 years of service to businesses around the country. We are sure that it can benefit your firm and would welcome the opportunity to serve you in whatever way suits you best. We offer a seven day free trial which is easy and quick to set up, after which we are sure that you will appreciate what an asset an answering service can be – freeing you to do the things you need to do without worrying about missing calls or handling them hastily. For further details or to set up a trial call Zoom on freephone 0800 5835020