Diary Management

It’s always a bad feeling when you suddenly realise that you’ve booked two meetings at the same time! There’s often a real gut wrench as you realise you’ll have to cancel one of them, leaving a customer or client disgruntled and annoyed. When you’re busy running your own business, it can be difficult to juggle appointments, arranging them when you don’t have your diary to hand because you’re trying to make sure you don’t miss calls from any clients.

That’s where Zoom can help. Let us take some of the stress away from you by managing your diary for you. We can use your online diary, or even set one up online for you to make it as easy as possible. This means while you’re out looking after your business, we can look after new and existing clients for you to make sure you don’t double book yourself- we’ll help you manage your time more efficiently.

Our diary management service works really well, especially for clinics or restaurants, where appointments and time slots need to be regularly booked in. We’ll always work to your specifications, booking in appointments or meetings that work to your schedule and your requirements.

Our Zoomettes are all trained with customer service NVQ level 1, 2 and 3, so you can rest assured that your clients will be well looked after, spoken to in a professional and friendly manner, while never detecting that they are speaking to a third party. An incoming call to your business activates a screen pop which tells the operative all your details and exactly how you like your calls to be answered. This keeps you in control all the time, so your business is dealt with to your specifications.

Let Zoom take care of booking in your appointments, so you can make sure you’re never double booking. We’ll help you utilise your time more efficiently and save you the time and hassle of having to do this yourself, freeing you up to look after the more important aspects of your business.