How can a telephone answering service save you money? In business, time is money. The more time you and your employees can spend focussing on the tasks that earn you money, the better it is for business. In an ideal world you would be able to spend 100 per cent of your time working to increase your revenue, but as we all know, there are a variety of administrative tasks that cannot be ignored. Answering the telephone is one thing that can eat up a lot of your time, if you let it. Whether you are dealing with the general public or are solely business to business, talking to people, filtering out unsolicited sales calls and directing with genuine calls is a drain on most companies' time.
A telephone answering service like Zoom will take over the handling of calls, leaving your staff free to concentrate on the high value work so that they can be more productive. We can even go further than just answering and directing the calls - we can be your sales and enquiry line or your first level technical support, gathering information about the enquiry or problem and sending it to you instantly.
Not only will outsourcing to us save time on normal working days, but we will continue answering your calls even when members of staff are off sick or on holiday. As we work as a team, there is always someone available to answer the telephone so you never have to worry about missing important calls. Your clients need never even hear an engaged tone!
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