We know how busy running a business can be, and sometimes it's impossible to juggle sales, calls, enquiries, travelling, meetings, deliveries and information requests. Often it's this last item on the list that gets left behind - sending out brochures, information, samples and letters in response to enquiries - but keeping on top of your information requests can really make a difference to your company. When a customer fails to receive your info or samples, or has to wait weeks (or months!) for their delivery, it makes for bad customer service, and they may question whether they have the time to deal with you again. Keeping your reputation golden and responding swiftly to ALL requests is a real asset to your business, and Zoom Answer Call can help!
Did you know we don't just handle calls? We're also able to help with sending out information to your customers in response to the enquiries we receive while acting as your call handlers. When we receive a call asking for a brochure or additional info, we will send them out promptly by 1st or 2nd class post, along with your company stationary or a cover letter provided by you.
We're always looking for extra ways to help each company we work with to maximise their efficiency, increase their customer base and retain their customers for the long term. Brochure sending is just one little added extra we offer as part of our telephone answering services - get in touch to find out how else we can help your company thrive and grow!
No comments:
Post a Comment