Call Answering Services for Franchises

Running a franchise or working as a franchisee is often hard but rewarding work. Running your own business, whether you're the owner of a franchise or a franchisee operating in your own area, is a full time job! Sometimes it's difficult to keep on top of enquiries in a professional way, especially when you may have other commitments, an additional job, or a family to look after. It's so important to keep your reputation positive, however, and having a call answering service to centralise your businesses enquiries can be a real asset.

Never miss another call again!

A call answering service like Zoom Answer Call can provide a central point of contact for your customers, allowing them to access information and make enquiries 24 hours a day, all year round. We utilise postcode locator software to help us direct enquiries to the appropriate franchisee, and minimise typos and mistakes when sending out information.

We are also able to provide you with customised reports so that you can keep track of how many enquiries you have received for each franchise area. This is extremely useful for your marketing strategy, as it shows you where your advertising is working and where it's not.

We have been working with franchises for over 10 years (in fact, we started out as one!), so we understand the needs of franchise owners and franchisees. Our call management service can be adapted to suit your requirements, so you can make it as minimal or as comprehensive as you need!