Call centres require a high level of professionalism and productivity to perform well. We offer call centre services by diverting your calls to our sales agents in order to help you to increase your leads, stay on top of your enquiries and keep your customers happy! Zoom Answer Call can also assist you with recruitment campaigns, marketing drives, processing orders and providing technical support to your clients. Whatever type of call centre services your business requires, get in touch with Zoom to see how we can help.
For businesses needing additional call handlers for their sales and enquiries, we can ensure that you never miss a call. Working with your existing ordering facility, we can create a process to enable our agents to answer sales enquiries and take orders smoothly and efficiently. All the information we gather will be sent to you via email, text, or fax instantly so that every part of your operation works together in sync.
If it's technical support your customers need, we are able to provide staff to gather information about each client's problem in order to forward the call to the right person. This process helps to save time and ensure that your customers find the help they need without becoming frustrated by long wait times, automated menus or unanswered calls.
If you need an 0800, 0845 or 0870 number, we can help you to set up an advertising campaign and collect information from each call to provide you with a detailed and customised report for your service.
Get in touch with us for more information on our call centre services or try our 7-day free trial today to find out how Zoom Answer Call can make a difference to your business' efficiency!
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