Friday, 1 March 2013

Seasonal Phone Answering Cover

Easter is coming, quickly followed by summer - one of the busiest times for employee holidays... Do you have adequate cover for weeks on end when your employees may be taking their holidays one after another? Sometimes it may seem more cost-effective to deal with the temporary loss and try to carry on as normal, but this can be a big mistake when you end up leaving your customer services un-manned and are less able to deal with the influx of enquiries and orders. Hiring temporary staff can be costly and requires forethought, planning and training - time and money that you don't want to spend! So what's the answer?

Professional call answering services can bridge the gap for companies requiring seasonal cover without the need to take on new staff. We can divert your calls automatically so that you never miss a client - our professional Zoomettes will field your calls professionally and efficiently and your customers will never know that you are outsourcing.

We offer:

  • call answering services
  • reception overflow (virtual receptionists)
  • sales agents
  • temporary cover for employee holidays, bank holidays, seasonal holidays, employee sickness, maternity leave, and emergencies
  • extra call handlers and sales staff for busy periods
  • customer service agents
  • recruitment and marketing response teams
  • brochure sending
  • call centre services
  • diary management
Let our highly-trained call agents keep your business running smoothly no matter how busy or short-staffed you are! Our flexible holiday cover service is totally flexible and bespoke, and we can have you set up within 10 minutes!

We promise the highest level of customer service along with articulate, well-trained personnel and efficient technology to help your company and your customers. Our ad-hoc service allows you to sign up to our services for life, with short term cover available whenever you need it - whether planned or unexpected!


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