Call Answering Cover for the Summer Holidays

If you haven't already booked your summer holiday, you may be thinking about stealing some time away from work for some sunshine therapy this year... But what about your business? How will you cover summer absences and ensure that your customers are kept happy while you or your employees are away?

Holiday call answering services can save your company from a customer service nightmare during the busy summer months. Professional call handlers will be trained and briefed to provide a bespoke service for your business while you're on holiday and will answer every call with a smile! 

You can use our holiday cover phone answering service during the summer, Christmas and New Year, bank holidays, maternity leave, employee sickness, special events, emergencies or any busy period when you find yourself short staffed. Our ad hoc back up service means you never need worry about missing a call again, and is available for short term or long term use, or even for sudden emergencies when you just need a little extra help.

In addition to our call answering service, we also offer a range of customer management services to help your business run smoothly even if you're not there. From brochure sending to diary management, appointment booking to a whole virtual reception desk, Zoom Answer Call can handle your customer enquiries and interactions professionally and efficiently, or transfer calls to your staff to ensure your customers speak to the most appropriate person. What's more, you'll be able to truly relax on your holiday, safe in the knowledge that your business is running smoothly without you...

Call us on 0800 583 5020 to organise holiday cover or to chat about our phone answering services in more detail and set up a 7-day free trial.

Who'll answer your phones when the snow plays havoc?!

Ahh that fluffy white stuff that brings the UK to a grinding halt – yes we're talking about the snow! Love it or loathe it the past few years have seen a significant of snowfall and it's probably not over for the winter yet. Be it an inch or several feet there is no escaping the fact that everything comes to a standstill creating a dramatic loss for many businesses, especially if your staff are having to stay at home due to schools being shut or being unable to commute. So who'll look after the phone calls should your own business need to close or you have no manpower to take the calls.

Our call answering service team are there to help. If you are unable to get to the office or you are short of staff due to a heavy snowstorm our friendly zoomettes are ready and waiting to take those all important telephone calls. Keep your business running smoothly whatever the weather with our ad-hoc service that is flexible and tailored around you as and when you require us. Call us now on 0800 583 5020 and we can have you and and running in just 10 minutes or use our onlineform to request our no obligation 7 day free trial.

Staff off sick, no one to take those calls? - Zoom can help!

We know how important it is to have your businesses telephone calls answered quickly and efficiently. During the winter illnesses and sickness in your staff is likely to increase, from colds and the flu to the recent outbreak of the norovirus. If you have one or several employees off sick and you need some help and assistance with manning your incoming telephone calls then Zoom Answering service can help.

We offer a telephone answering service cover for sickness leaving you and the other members of your team to concentrate on other key areas of the business rather than be constantly bothered by a never ending ringing phone. You'll never need worry about being short staffed again when you sign up to our ad-hoc back up service and become a member for life. This service enables you to use us as and when required for short term cover as you can't foresee the future. Not only does this service cover you should your employees being off sick, you can also use this in the event of an emergency, line faults, on bank holidays and throughout busier periods of the year. Our flexibility means that our call answering services can be tailored around you and your clients, call us today to discover how we can assist you on 0800 583 5020.

Almost Summer Holiday Time!

The season of summer holidays is almost on us again! Many of us are planning our holidays abroad (although some exceptionally organised people have had theirs booked for months!), and no doubt it is the same in companies up and down the country. Suddenly everyone wants to book time off for the same brief period and managers find themselves trying to work out when everyone can have holiday without affecting the smooth running of the business. This is where a call answering service can help.

Whether you have already got the Zoomettes working for you, or you just want to be able to use Zoom as an ad hoc back up for those times when you need cover and you need it now, we can help! So if you find that all your reception staff want to go away at the same time, their holidays overlap, or someone falls sick while they are the only one covering the telephones, one phone call to Zoom and you can be covered until your employees return.

All you need to do is sign up to our ad hoc service now, and you will be a member forever, so whatever unexpected situation you find yourself dealing with you will be able to turn on your call answering service with just one phone call.