Staff off sick, no one to take those calls? - Zoom can help!

We know how important it is to have your businesses telephone calls answered quickly and efficiently. During the winter illnesses and sickness in your staff is likely to increase, from colds and the flu to the recent outbreak of the norovirus. If you have one or several employees off sick and you need some help and assistance with manning your incoming telephone calls then Zoom Answering service can help.

We offer a telephone answering service cover for sickness leaving you and the other members of your team to concentrate on other key areas of the business rather than be constantly bothered by a never ending ringing phone. You'll never need worry about being short staffed again when you sign up to our ad-hoc back up service and become a member for life. This service enables you to use us as and when required for short term cover as you can't foresee the future. Not only does this service cover you should your employees being off sick, you can also use this in the event of an emergency, line faults, on bank holidays and throughout busier periods of the year. Our flexibility means that our call answering services can be tailored around you and your clients, call us today to discover how we can assist you on 0800 583 5020.

Winter - The Perfect Time To Use A Call Answering Service

We all know that as well as a feeling of winding things down and taking things easy, Winter brings with it a host of illnesses. Not many offices escape cold season without one or two staff absences due to illness. And with the Christmas festivities and the bank holidays, many of the working days that are left will be cut short with Christmas celebrations. While the party atmosphere means a happy workforce, it can also lead to staff being slightly more relaxed than usual. A call answering service can help fill the gaps in this busy time period.

As far as the staff are concerned, business may be winding down for the end of the year, but actually, most businesses will still have the same workload. Unfortunately the bank holidays, Christmas parties and staff illnesses mean there are less people available to do that work in less time! By outsourcing your telephone reception or your call centre services, you can make the most of the time you do have available.

Zoom offers an ad hoc service so that you can use our telephone answering service whenever you need it to cover staff illnesses, holidays or bank holidays. We can even cover your phones over the Christmas period if your business closes down. No matter how unexpected, the Zoomettes will be there to help!