Call Answering - Not Just For Small Businesses

It may appear that call answering services are primarily aimed at new, start-up businesses where there are fewer people available to answer the phone, but you would be wrong! We have a variety of services perfect for small, medium and large businesses. For example, if you want to run any call centre services, or to expand your current call centre department, we can do that for you. Our Zoomettes can be your sales agents, manage your marketing or recruitment campaigns, run an advertising campaign or provide first level technical support. You never need to worry about lost sales again, simply divert your calls to Zoom and increase the number of your leads and sales. We can process orders, take credit card details using your website's ordering facility and record all the information you require before sending it instantly over to you however you would prefer - email, text or fax. We will work with you to create a process that enables us to qualify leads and candidates for you. Our technical support service is an information gathering service to determine the type of fault or problem before escalating it to your own on call engineers. If you are running an advertising campaign, why not hire one of our 0800, 0845 and 0870 non-geographic telephone numbers and brief us on which products and services you are promoting. We can get the pertinent information from each caller and again, send it instantly to you. If you like the idea of a call answering service, but have more complex needs, and require more in depth call handling, our call centre services are perfect for you. You even get a customised report for each of the services we offer, covering what the response has been and what activity has been like.