Make Every Business Call Count

Whether your business is large or small, every call made to your company is important, and missing a call can mean losing a client. Many businesses struggle to keep on top of incoming calls, callbacks and messages, but automatic services and answer machines are no replacement for a professional call handler who can provide your customers with a personal service. By outsourcing your call management to Zoom UK, you can rest assured that every call will be answered by a friendly and efficient call handler. With our range of call answering services, you can choose whether to use our staff as customer service agents, virtual receptionists, call centre agents, or simply to divert your calls to the person most appropriate.

With regular detailed reports and a flexible, tailored approach to your business call needs, Zoom UK can make sure that your enquiries, telemarketing, recruitment drives, brochure sending and appointments are kept on track. And better yet, because your customers are able to reach a company representative 24/7 (and will have no idea that the person they are speaking to is not physically in your office), your reputation as a professional and well-organised company will grow and grow.

Primarily, customers want to be looked after, and an automated answering service or an unanswered call just will not do. Call management is about giving your customers confidence in your company and never missing another opportunity again.

To speak to Zoom about your business call handling requirements, please call us free on 0800 583 5020 or set up a free 7-day trial to see what a difference we can make to your company.

Business Call Management Lets You Work Smarter, Not Harder...

Wouldn't it be nice to know that no matter how busy you are, your customers will always be able to get through to a professional representative on the phone? A business call management company provides you with reassurance that your customers are being looked after, your projects are being handled efficiently, and you'll never miss a call again. 

Zoom Answer Call has a proposition for you: give us just seven days and we'll show you exactly how our call handling services can boost your business and improve your customer service - you never know, having us on board may even allow you to reduce your working hours! Click here to start your free seven-day trial. 

Our business call management service options include: 

• Telephone answering
• Call diversion
• Message taking
• Appointment booking
• Brochure sending
• Virtual reception
• Call centre services
• Marketing campaigns
• Recruitment drives
• Technical support
• Customer service
• Holiday cover

And because your business is unique, our call management services are tailored to your needs and completely adaptable according to your changing requirements. Try us for a week for free and see for yourself!

Business Call Management and Call Centre Services for Large Companies

Managing your phones is an essential part of running any business, but is especially important for larger companies with numerous departments. Missed calls mean lost sales, irritated customers and a bad reputation, so call centre services might just be the perfect option for your business if you're struggling to keep on top of enquiries and orders.

Zoom UK offers a range of call management services for businesses of all sizes, and our call centre services are ideal for larger businesses to enable you to stay on top of marketing campaigns, incoming orders, technical support, and seeking new leads. With Zoom, you can tailor your call services according to your needs, including:

• Telephone answering
• Virtual reception service
• Call centre services
• Sales and enquiry answering
• Order processing
• Recruitment campaigns
• First-level technical support lines
• Non-geographical numbers (0800, 0845 or 0870)
• Brochure/information sending
• Holiday cover
• Tele-marketing and advertising
• Diary management 

Our Zoom operators work with your staff and your company processes to make your business run more smoothly, wherever and however you need us! Your customers will have no idea that you have outsourced your phone answering but they will certainly notice the ease of doing business with you and the polite and efficient manner of your call handlers!

Providing a high quality phone answering service for your company does a huge amount of benefit to your overall company reputation as well as your day to day performance. For sales, we can process orders and take payment details over the phone using your website facilities; for technical support, our operators are your first point of contact for customers, and will gather the information needed to pass them onto the correct advisor; for marketing and advertising, we can collect information and respond to customers making enquiries, passing this data onto you for your reports; for general support and assistance, virtual receptionists and diary planners can help your operations to run seamlessly - even at your busiest times. 

Try our seven day free trial to see how Zoom Answer Call can improve your business performance and make your work life easier! Call 0800 583 5020 and we'll have you up and running in a few minutes.

Using Freephone Numbers for your Business

Perhaps you need your company to look a little bit bigger than it is, or perhaps you simply need a non-geographical number that for sales and enquiries - we can set you up with the rental of 0800, 0845 and 0870 numbers for your business as part of our call management services to help you organise your business and drive your performance forward.

Non-geographical numbers are a great way of providing a free or centralised number for customers which also offers your company the appearance of a large, professional organisation. Choose from an 0800 freephone number, an 0845 local rate number or an 0870 national rate number according to your needs and we'll do the rest. Whichever option you choose, any calls will be directed to your unique zoom divert number and answered by our highly trained call handlers.

0800, 0845 and 0870 numbers can be used for a range of purposes, including:

• short-term advertising and marketing campaigns
• temporary numbers while you move locations
• acting as a base of operations if you operate in a number of different locations
• recruitment
• sales and enquiries
• technical support
• customer services

Choose a versatile and efficient number for your growing business and let Zoom Answer Call help you boost your sales with our range of professional and effective call handling services!