Wondering if a professional answering service is for you? Well we have ten reasons why we think it is! Zoom Answer Call can answer, manage and reroute your calls, act as a virtual reception and a call centre, allowing you to concentrate on what you do best - managing your business.
#1 - Nothing is too much trouble. Your calls are handled exactly to your requirements. However you want us to manage your calls, we can do it.
#2 - Motivated & Loyal Operators. Our operators don't sound harassed, robotic or monotone. They're always helpful and friendly on every call.
#3 - Extensive training on your services. When you join us, we train each telephone assistant individually in your products and services so they fully understand you. This means they're able to give the highest level of customer service to your callers.
#4 - State-of-the-art technology. We use the latest SMS software for reliable, fast delivery of your messages. Plus, our Address Finder software enables our team to find your callers' full address details with just their postcode, which therefore eliminates spelling errors and inaccuracies.
#5 - Web access. Our high speed internet link enables us to access information on your website or on-line diary and book appointments. We can also give directions to your office, and take orders and payment details whilst online.
#6 - Flexibility. You can change the way calls are answered and update us daily with no extra charge.
#7 - Professional. We make sure that callers DO NOT detect that they are talking to a third party organisation, we apologise if calls aren't returned, or our clients are late for appointments. We can call your customers to keep them informed of progress or to confirm appointments.
#8 - Customer service. Zoom Answer Call is genuinely dedicated to providing the highest level of customer service in the industry, by employing quality personnel, well trained, articulate and equipped with the latest technology.
#9 - We've grown through reputation. By proving a consistent and reliable service. Please read our testimonials to see why our clients value the team so much.
#10 - We smile when we answer. Your callers will hear the difference.
