Friday 19 June 2015

Starting your own business

Getting a business off the ground frequently seems to be fraught with problems and instead of gradually getting things together it feels as it things are just falling apart. You need something or somebody to hold everything together otherwise the sales will drop off and you will be back where you started.

You may not have the finance to rent a formal office. Maybe you are continually travelling on the road and running your projects on a shoe string and you cannot afford your own secretary. Stopping to answer your phone makes the whole day disjointed and instead of a good workflow you feel interrupted and on edge….simply because you have to put everything down and park in a layby whilst dealing with your calls.

Zoom’s answer call service can provide you with the benefits of a secretary without the cost of a full time receptionist and without having to provide all the expense of setting up an office and incurring the ongoing costs of heating, lighting, rental, plus the expensive business of holidays, sick leave and all the other legal requirements that taking on staff involves. These sort of expenditures play havoc with a budget that is tight and at times feels stretched to breaking point.

Zoom will take time to become acquainted with your business and will allocate well trained staff to deal with the calls that are so disruptive to do your day. They will do as little or a much as you want them to….from taking orders to giving information and dealing with messages with the state of the art technology which we use.

If you have a website, with our high speed link, we can access your diary or your products to deal with requests for information or orders that you want us to deal with. In short, we offer a flexible service which can be engineered to suit your requirements and will leave you free to do the work that you need to, while we do the work that we are good at, in your virtual office.

Give Zoom a call on 0800 583 5020 to find out more as to how we can help to hold your business together whilst you are out and about.

Wednesday 17 June 2015

Vulnerability

When you are a sole trader working hard to get your business off the ground we appreciate something of the vulnerability that you may feel. The days can be fraught, and you might feel that you are being pulled in all directions at the same time. At last you think you are getting on top of things when something happens. The dog is ill, the children need attention, your mother in law needs help, and you really haven’t got the time to deal with any of these things let alone deal with the constant stream of telephone calls that, although vital to the health of your business, nevertheless are disruptive and time consuming.

Emergencies happen. And at that point life seems to become pressurised and you begin to wonder how you are going to cope.

You can’t afford to employ staff to take your calls, but we suggest that you can’t afford not to use the services that Zoom’s answer call can offer you to take the pressure off and deal with those moments of emergency when you just don’t have the time to attend to the calls that seem to be never ending.

We don’t even lock our customers into a contract, but just need 30 days’ notice to terminate the services that we can put in place to help your business take orders, answer customer queries, and generally take care of your customers the way you genuinely would if you had the time. We are available 24/7 to deal we all the times that you are not….so your customers will never get the engaged tone. We answer on your behalf so that they never know that they are not talking to your office directly.

To find out how effective our answer service is phone Zoom answer call on 0800 583 5020 for further information and to try us out on a seven day free trial. Suddenly you will find that you are not alone, and you can cope with the things business and life throws at you!