Friday 30 December 2011

Expanding Your Business In 2012?

Firstly, everyone at Zoom hopes you had a fantastic Christmas, and are ready to bring in the New Year tomorrow night. As a business owner, you will have already been making plans for 2012. We think you should consider using our call answering services to help your business expand in the new year.

Your time is best spent on the work your business does for its clients, and on growing your business, whether that's through networking or meetings with clients. Answering the phone, on the other hand, is not something that needs to be done by you personally, and by outsourcing to a telephone answering service like Zoom, you are freed up to do all the things that do need you. With our personal service, and highly trained team, your clients will never notice the difference. And you won't have to deal with any more annoying sales calls!

Zoom's Virtual Reception service is another option which enhances the image of your business and allows your calls to be put through to the right person, just as an in-house receptionist would. Even when you're out of the office, your clients' calls can be put through to you, as if you were still in the office, truly allowing you to get on with expanding your business without your current clients suffering.

Thursday 15 December 2011

Winter - The Perfect Time To Use A Call Answering Service

We all know that as well as a feeling of winding things down and taking things easy, Winter brings with it a host of illnesses. Not many offices escape cold season without one or two staff absences due to illness. And with the Christmas festivities and the bank holidays, many of the working days that are left will be cut short with Christmas celebrations. While the party atmosphere means a happy workforce, it can also lead to staff being slightly more relaxed than usual. A call answering service can help fill the gaps in this busy time period.

As far as the staff are concerned, business may be winding down for the end of the year, but actually, most businesses will still have the same workload. Unfortunately the bank holidays, Christmas parties and staff illnesses mean there are less people available to do that work in less time! By outsourcing your telephone reception or your call centre services, you can make the most of the time you do have available.

Zoom offers an ad hoc service so that you can use our telephone answering service whenever you need it to cover staff illnesses, holidays or bank holidays. We can even cover your phones over the Christmas period if your business closes down. No matter how unexpected, the Zoomettes will be there to help!