Friday 18 February 2011

Test Your Phone Answering Skills

It takes a special kind of person to professionally handle a call - to make sales and deal with complaints and put across a business' personality with a friendly, pleasant manner.

That's why our Zoomettes are the best in the business - you can hear their smiles when they answer the phone.

Take the Zoom Answer Call quiz to test your own skills. Do you know the best thing to do if you can't answer a customer's question? Or whether silence always means agreement? Or how to assist understanding and clear communication?

Give our quiz a try and see how well you compare to our Zoomettes!

Friday 11 February 2011

Reduce Costs and Increase Productivity

We're all feeling the pinch in the current economy, and many businesses are looking for ways to save money and cut costs. One easy way to free up time and expenditure is to outsource some of your company's services - for example answering phones - so that your staff can make better use of the time that they have.

At Zoom UK, we specialise in making things easy for our clients - no matter the size of business, and no matter the extent of our responsibility. By investing in outsourcing your phone answering, you can dramatically increase productivity of your staff, who will be free to work on their primary jobs rather than stopping to answer calls and field off telemarketers.

We also provide a virtual receptionist service, to seamlessly manage calls and transfers - once again, freeing up your business time and effort and making sure your work day runs as smoothly as possible.

You'll never miss a call again with Zoom Answer Call.

Try our FREE 7 day trial and see for yourself.