The flexibility of our service means you’re always in control of the service we give you. You can choose when to divert- whether you want us to act as a receptionist for you full time or whether you’d like to use us when you’re on holiday, in meetings or simply don’t want to be disturbed.
If you normally have a team who answer your phones, you can always use us as an overflow during your busy times. You can divert to us in a variety of ways to suit you:
- On Busy
To make sure there’s never a busy tone, you can divert to us whenever your phone is engaged so you never miss a call from a potential or existing client.
- On Unanswered
Divert to us after four unanswered rings so your customers are never left waiting long. We can answer for you and make sure all your customers are spoken to- we can book in appointments, process payments and post out brochures with your chosen stationary.
- On All Calls
Have all calls diverted to us permanently so you don’t have to worry about the calls at all. You can undivert them at any time, allowing you to be in control. Sometimes you simply need to be undisturbed so you can focus on the more important tasks to ensure your business runs smoothly and successfully.
Why not start our FREE 7 day trial to see just how Zoom can help your business? During the trial we’ll look after your calls during business hours and you can get your friends and family to call in, to test us out and see just how professional and friendly we are!
