Distraction

Constant distractions make quality work a continual challenge. Often you need time to focus and apply yourself to the tasks that need your undivided attention, but when the telephone keeps ringing you find that time and time again you have to begin your tasks all over again as you have lost your train of thought or your computer has timed out and gone to hibernate!

Your time is valuable and when it is wasted, you are literally throwing money down the drain because you have to repeat the same thing more than once, just because you have lost track of where you were.

Answering calls not only distracts you but also takes you away from your desk either literally or mentally. You start to worry about your diary or your customer services, instead of the project which only you can handle.

Not only is this time wasted for you, it is also stressful when deadlines have to be met and instead of meeting them you are spending valuable time dealing with other things. Deadlines come and go whilst you are answering your telephone.

At this point in your business Zoom can help by answering calls for you and even planning your appointments diary, if this is what you would like us to do. We can also take orders and numerous other time consuming administrative duties that you don’t have the time and space to address. Our staff are sourced from customer service backgrounds, making them familiar with the needs of a courteous and friendly response, as well as being efficient and able to deal with answering business calls in a professional manner.

Zoom answering calls can be a way of taking the distraction out of your day thereby allowing you to experience an uninterrupted work flow, and so start and finish your projects at one sitting, instead of numerous thwarted attempts.

To cut the distractions give us a call on 0800 583 5020 and find out more about how we can help you. We offer a flexible service which can be tailored to suit your personal requirements.

Planning for the unexpected

Oscar Wilde once said "To expect the unexpected shows a thoroughly modern intellect."He must have known a bit about business, and about life in general, because somehow the unexpected always crops up; things always happen when you're looking the other way! However, they don’t need to lead to chaos and a complete breakdown of your routine, as there are strategies which can be put in place to deal with problems before they occur, simply because they are bound to happen. Preparation beforehand and keeping a cool head at the time can usually solve the dilemmas presented.

One frequent problem in business is staff falling ill or being unavailable to work, just when you most need them at your side to deal with your telephone calls and diary. These circumstances are often unavoidable, but that means that there's no one to deal with important calls when you are not in the office, presenting problems in keeping up-to-date and passing on important messages.

Zoom Answer Call can deal with such emergencies for you, and provide cover in a crisis as and when you need us. We can take orders, transfer calls, and keep you updated with whatever you need to know from your contacts. By diverting your calls to us, we can even act as your personal secretary, covering for any unexpected disruptions in your smoothly planned project.

We offer a flexible service, helping you deal with either an ongoing situation or a sudden emergency. Whether it is planning for the unexpected or merely covering for annual leave, we can ensure that business continues as usual!

Call Zoom Answer Call on 0800 583 5020 to find out more about how we can help you plan for the unexpected.

Going the extra mile

In today’s business climate, life is pressurised and can be manic sometimes. Time costs money, as does hiring extra staff to cope with the mounting backlog of administrative jobs that need to be done. Life takes you away from the office, coping with the immediate needs which cannot wait, because once they are put on hold it can threaten the success of your projects.

It’s only understandable that jobs such as sending out information, seeing to recruitment, and tending to ongoing tasks is neglected. Unfortunately though, these things have a habit of mounting up, and then in a quieter, less obvious way, can contribute more stress to an already tense situation.

At Zoom, we understand the demands of business; we realise that time is valuable, and offer to go the extra mile for you by not only answering your calls professionally, but also doing sending out brochures, managing the response from recruitment drives, and communicating about your current marketing campaign.

We can also act as your personal secretary, managing your diary online or even setting one up for you if you don’t have one at the moment. When you are busy, we take the strain.

We realise that no two days are the same - one day you may need us and another day your needs are not so great - so we offer a service that is flexible and accommodates your needs in a way that employing your own staff may not be able to do. Not many permanent staff appreciate being put on hold for a day or so whilst life takes on a different shape!

Call Zoom Answer Call on 0800 583 5020 to find out more about how we can help to take the strain and go the extra mile for you, as and when you need us.