Our Zoomettes are the core of our call answering service. As a company, we invest heavily in their personal development and training - each operator undergoes Customer Service NVQ Levels 1,2 and 3. So naturally, once their training is complete, we do everything we can to keep hold of them! For you this means that not only do you get exceptional customer service from our staff, but you don't find yourself with someone new answering your calls every month.
Along similar lines, all the people who will be answering your calls will have received client specific training to prepare them to deal with your incoming calls. You can even visit us in our Cambridge offices to talk to them in person about your business.
Outside of work us Zoomettes like to enjoy ourselves, and socialise together. We go on outings as a company, celebrate each other's milestones (weddings, babies...), and we liven up our days in the office with the odd fancy dress day, and the occasional practical joke!
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