In some ways, Easter has a lot in common with Christmas. It is the only other time of year that we get two bank holidays in a row (royal weddings aside!), and as it coincides with the school holidays, it is a time that many people want to book off from work. Careful planning as an employer is needed to ensure you have sufficient staff to cover your needs, but why not consider using a call answering service such as Zoom for those services that don't require a high level of technical, industry level knowledge? That's not to say that our Zoomettes won't know anything about your industry - all our operators receive client-specific training to prepare them to answer your calls. You can even come and help train them at our Cambridge office!
Why not plan ahead for staff absences, or even let a few more people have a break than usual, and let our Zoomettes fill the gap. We cover all bank holidays, as well as offering our service 24 hours a day, 7 days a week under our "24 Hour Live" service. Alternatively, if your business shuts at the weekend and bank holidays, you may still have staff taking holidays over Easter, and are welcome to make the most of our "Business Hours" service from Monday to Friday, 8.45am to 6pm. Don't worry, there's still old fashioned voicemail to cover the out of hours times!
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