Monday 18 November 2013

Call Answering Cover for the Christmas Holidays

Christmas is on its way and despite being a massively busy time for most businesses, many companies find themselves short staffed as employees take their annual leave to celebrate the holidays. If you or your staff are planning on taking time off over the seasonal period you will need to think about how this will affect your business and the incoming enquiries that will continue to come in while you're off work. Will you be able to pick up the slack if employees are on holiday? Do you have backup in place to cover this busy time? 


call answering holiday cover

The good news is, there's a way to cover the Christmas holidays without having to sacrifice your time off, or limit your employees' holiday time. By hiring temporary cover from a call handling company like Zoom UK, you can be assured that your incoming calls will be answered, your appointments scheduled, your messages noted, and brochures sent out. You can even arrange a virtual reception desk to divert and direct your calls, or opt for full call centre services to handle customer services, technical support, or Christmas marketing campaigns. 

Customers are never impressed by reaching an automated answerphone - they want to get through to a professional representative no matter the time or day. Don't risk losing custom at the busiest time of the year - back up your company reputation with a dedicated call management service over the holiday period and enjoy your time off knowing that your business is in safe hands. For a 7-day free trial with Zoom, visit www.zoomuk.co.uk

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