Divert To Us

Here at Zoom, we understand that the importance of good business, which is why we take pride in answering each and every telephone call in a professional and polite manner. Even when you transfer your calls to us, you’ll always be in control. 

In an ideal world, every business owner would be able to answer the business’s incoming telephone calls, however as the business expands and develops, this isn’t always possible. With Zoom’s unique answering system, you can choose to divert incoming calls to Zoom Answer Call simply by activating a diversion from your very own telephone keypad. 

We will provide you with a unique Divert Number, which allows you to divert any call either when your don’t want to be disturbed or if you’re just simply out and about. The diversion occurs within a matter of seconds and is completely undetectable. 

Your call can be diverted to us in numerous ways. If you’re busy, just simply divert to us when you’re on another call so the other caller won’t experience the engagement tone. If after four rings the call remains unanswered, you can choose to divert to us automatically if you’re unable to take the call or get to the phone in time. Finally, if you’re with another client, in a meeting or simply you just don’t want to be disturbed, then you can choose to divert to us permanently. 

Call us today for free on 0800 583 5020 for more information. 

Call Answering Cover for the Christmas Holidays

Christmas is on its way and despite being a massively busy time for most businesses, many companies find themselves short staffed as employees take their annual leave to celebrate the holidays. If you or your staff are planning on taking time off over the seasonal period you will need to think about how this will affect your business and the incoming enquiries that will continue to come in while you're off work. Will you be able to pick up the slack if employees are on holiday? Do you have backup in place to cover this busy time? 

The good news is, there's a way to cover the Christmas holidays without having to sacrifice your time off, or limit your employees' holiday time. By hiring temporary cover from a call handling company like Zoom UK, you can be assured that your incoming calls will be answered, your appointments scheduled, your messages noted, and brochures sent out. You can even arrange a virtual reception desk to divert and direct your calls, or opt for full call centre services to handle customer services, technical support, or Christmas marketing campaigns. 

Customers are never impressed by reaching an automated answerphone - they want to get through to a professional representative no matter the time or day. Don't risk losing custom at the busiest time of the year - back up your company reputation with a dedicated call management service over the holiday period and enjoy your time off knowing that your business is in safe hands. For a 7-day free trial with Zoom, visit www.zoomuk.co.uk.