The Benefits of Outsourced Call Services

Increasing numbers of companies are choosing outsourcing as an affordable and practical solution to their needs, enabling them to provide high quality services, increase profits and work more efficiently. For many, the term 'outsourcing' sounds a little scary - something that only applies to large companies and involves the loss of jobs - but in reality, outsourcing certain aspects of your business, like call answering, simply means all your staff are able to concentrate on their jobs while your phones are manned and you never miss a call again!

Small and medium-sized businesses can benefit greatly from outsourcing essential services such as call handling and virtual reception services with options to suit every budget from Zoom UK. Smaller businesses put so much pressure on managers and staff to handle every aspect of their work, which often means that your front line is left unmanned. Missed calls and appointments mean missed opportunities and sales, but with a dedicated phone answering service you will have the backup and resources you need at all times. Your business will run far smoother when you have the support of call centre services or a virtual reception desk, allowing you to get on with your work and expanding your company. 

One of the great things about outsourcing your calls to Zoom UK is that our services can grow with your company, or be reduced when you need to cut back. For busy periods, holidays, staff illnesses and marketing drives, we can take on extra responsibilities - or we can offer one-off cover services with the same high level of dedication and professionalism. When you need us, we're here! 

Based in the UK and staffed by highly experienced call handlers, we adapt to your needs and offer a versatile array of outsourced services including:

• call answering
• call centre services
• appointment making
• call diversion
• virtual reception
• brochure and info sending
• recruitment campaigns
• non-geographical numbers
• franchise call management
• holiday cover
• telemarketing

Try our 7-day free trial to see how well our services work with your existing business arrangements. And when you're ready to outsource - we'll be waiting!

Cut the Costs of Employee Sick Days and Holidays

Did you know the average sick day costs employees £75 per employee? Not only that but absent employees mean the rest of your team are under a greater strain and less work is able to be completed. Hiring cover only costs extra, so how do business cut the cost of staff holidays and sick leave?

A simple and effective method of reducing the cost of unavoidable sick days and annual leave is to incorporate a dedicated call answering service into your company's operations. By having a reliable team of call handlers on hand every single day of the year, you won't ever need to worry about missed calls, unmanned reception desks or slow responses to enquiries and orders. You can even opt for extra cover during holidays and busy periods to ensure your business stays on track all year round.

At Zoom Answer Call we are committed to helping businesses big and small make the best of their time and money, providing call handling services, virtual reception desks, call centre services, brochure sending, appointment making and many other valuable services to help you manage your customer services department as efficiently as possible. Outsourcing helps you to free up time and manpower that is essential for the daily running of your business - don't keep your trained employees tied up behind a desk waiting for the phone to ring, leave that to us!

One of the best things about having a call handling service associated with your company is that there is no longer any need to worry about employees taking sick days or holiday at awkward times. With Zoom Answer Call you know that your phones will be covered whenever you need them to be, at no extra cost than usual. Try our FREE 7-day trial for yourself and see how effective and productive phone answering services can be for your company. Call on 0800 583 5020 to speak to one of of expert advisers, or email us at sales@zoomuk.co.uk.

New Year, New Strategy - Time to Outsource Those Phone Calls

As your business heads into another new year are you considering a new strategy to make your company run more efficiently and effectively. We have the solution to how you can make the most of having more time whilst reducing costs. Why not outsource some of your businesses activities such as answering the phone. 

It can be somewhat surprising as to how large a proportion of the working day is taking up in answering telephone calls and it can be a major distraction for your employees. By simply investing in a good Telephone Answering Service your staff can focus more on the high value work which results in making you more profit such as marketing and advertising. You will even find them working more productively in less of the time. 

Research has show that in using a Telephone Answering Service can significantly reduce staff absences and potentially save you as a business up to £75 per employee for each sick day they take off. 

Whether your a small or large business Zoom Answer Call believe that service really is everything, not only for you, but to each and every one of your clients too. We offer a range a flexible service to suit your company's individual needs. From call management and appointment booking, customer service and providing information. With highly trained phone answering personnel - the Zoomettes - each of your calls will be answered with a smile in a polite and friendly manner. 

We can also offer call centre services and virtual receptions. Why not give us a call and we can personalize a service for your requirements today - 0800 583 5020.